# Zolmi Australia: your salon software questions answered Need a booking system that fits a busy salon day? Zolmi brings your appointment calendar, client records, checkout, staff and stock together. Use this guide to check the cost, plan options and everyday tasks before you try it in your salon. **14-day free trial · No card required · Plans billed in AUD · No booking commissions** [Start your free trial](https://ai.zolmi.com/sign-up) · [See plans and pricing](https://zolmi.com.au/pricing) ## Is Zolmi suitable for my salon? Zolmi is salon management software for independent hair and beauty businesses, including salons with several staff members. It helps you organise appointments, remember client preferences, manage checkout and keep track of your team and products. For a hair salon, that means keeping colour formulas and visit notes with the client record, seeing staff bookings together and recording the services and retail products sold at checkout. For a beauty salon, it means keeping treatment history and preferences easy to find before the next appointment. ## How much does Zolmi cost in Australia? Zolmi offers **Start** and **Pro**, billed in Australian dollars. Subscription pricing depends on your plan, staff count and whether you pay monthly or annually. ### Monthly billing | Staff members | Start per month | Pro per month | |---|---:|---:| | 1 | A$35 | A$50 | | 3 | A$45 | A$68 | | 5 | A$55 | A$86 | Start costs A$35 for the first staff member, plus A$5 for each additional staff member per month. Pro costs A$50 for the first staff member, plus A$9 for each additional staff member per month. ### Annual billing | Staff members | Start: monthly equivalent / yearly subscription | Pro: monthly equivalent / yearly subscription | |---|---:|---:| | 1 | A$25 / A$300 | A$40 / A$480 | | 3 | A$33 / A$396 | A$56 / A$672 | | 5 | A$41 / A$492 | A$72 / A$864 | Annual plans are billed annually. The yearly figures above are calculated as 12 times the displayed monthly equivalent; they are not monthly payment plans. These are subscription prices, not an all-inclusive operating cost. Confirm GST treatment and which staff count towards billing, including reception-only or part-time team members, before subscribing. SMS and any payment-processing charges need to be considered separately. Prices checked on 24 September 2026. [Check the current price for your team](https://zolmi.com.au/pricing). ## Should I choose Start or Pro? **Start** covers scheduling, online booking, staff and client management, reporting and SMS notifications. Its stock management is limited to 10 products. **Pro** includes POS features, stock management, business reporting and Google Review Booster. If checkout and retail stock are central to your day, include Pro in your trial comparison. Choose around the jobs you need to do each day. Use the [plan comparison](https://zolmi.com.au/pricing) to check what is included before paying. ## Does Zolmi charge a commission on bookings? Zolmi's Australian offer has no booking commissions. This is separate from your software subscription, SMS usage and any fees charged for processing payments. Compare those costs together when working out your salon's budget. ## How does the free trial work? You can try Zolmi for **14 days without entering card details**. Your trial includes Pro, so you can explore the wider feature set before choosing a plan. Setup help is available if you need a hand getting started. ## Can clients book while I am busy or the salon is closed? Yes. Zolmi offers online booking through your website and social channels, so clients can book outside your opening hours. Online booking and your staff calendar help you manage appointments alongside the rest of your salon day. ## Can I reduce the time spent chasing appointments? Zolmi supports SMS appointment notifications and configurable reminders. These help clients remember their appointments and reduce the manual work of contacting them individually. **SMS pricing starts from A$0.07.** Budget for messaging separately from the subscription and confirm the rate and charging unit for Australian messages. The starting price alone does not establish an included allowance or a flat rate for every text. ## Can I use deposits and manage checkout? Zolmi supports booking deposits. Its POS workflow brings services, retail products, deposits and payment records together at checkout. For Australian card payments, confirm the supported payment provider, fees and your EFTPOS setup before switching. Recording a payment taken on a separate terminal is different from a terminal that connects directly to your POS. A deposit feature also does not automatically mean a missed-appointment fee can be charged to a saved card. [Explore checkout features](https://zolmi.com.au/features/salon-pos-software-system-point-of-sale-app). ## Can I keep colour formulas, treatment notes and client history together? Yes. Zolmi's client records include contact details, preferences, visit history and notes such as colour formulas. Staff can refer to the client record before a repeat appointment, reducing the need to ask the same questions again. [Explore client management](https://zolmi.com.au/features/salon-crm-software). ## Can Zolmi help with staff, stock and salon figures? Zolmi helps organise staff working hours, breaks and time off. You can review staff sales and commissions, track retail and professional products, and record product usage at checkout. Sales and payment records can also help you prepare figures for your accountant. Use these alongside your accounting and payroll process. If automatic Xero or MYOB synchronisation is essential, confirm the specific connection before choosing a plan. [See stock features](https://zolmi.com.au/features/salon-inventory-software-management-app) · [See sales and accounting records](https://zolmi.com.au/features/salon-accounting-software). ## Can I bring my existing client list into Zolmi? Yes. Zolmi supports client-data imports, typically from CSV or Excel files, and the support team can help with the process. Moving contact details is different from moving your entire salon history. Before switching, agree which records will transfer, particularly future appointments, colour notes, consultation forms and gift-card balances. Keep a copy of your existing export and check a sample of imported records before moving your live diary. ## Can I use Zolmi on my phone, tablet or computer? Yes. Zolmi is cloud-based and works in a modern web browser on a computer, tablet or smartphone. You need a stable internet connection. This lets you access your salon workspace from different devices without installing desktop software. ## What help can I get with setup? Personal setup is included. You can contact the team through Live Chat in your Zolmi dashboard, request a one-to-one tutorial, or use the video guides. If you cannot access your dashboard, email **support@zolmi.com**. If support at a particular Australian time is essential, confirm the team's coverage for your time zone, including weekends. [Get help with Zolmi](https://zolmi.com.au/help). ## What should I check before switching or paying annually? Test the parts of a normal working day that matter to your salon: 1. **A realistic booking:** use your service lengths and staff availability. If you need to book another client during colour processing, test that exact arrangement. 2. **The client's experience:** check booking and confirmation on a phone, including any account or app requirements. 3. **A complete checkout:** include a service, retail product and your preferred payment method. 4. **Your full bill and exit terms:** confirm GST, SMS, processing fees, renewal and cancellation rules, and what you can export if you leave. Your 14-day trial is a chance to check the fit before committing. Annual billing is a yearly purchase; do not assume cancelling means receiving a pro-rata refund. ## Who provides Zolmi? Zolmi is provided by **Umov sp. z o.o., based in Poland**, with subscriptions billed in AUD for Australian salons. If you require Australian data hosting, request confirmation of where your client records and backups will be stored before moving them. ## Try Zolmi with your salon's everyday tasks Set up your services and staff, try the booking journey and see how the calendar fits your day. Our team can help you get started. [Start your 14-day free trial](https://ai.zolmi.com/sign-up) No card required.